Dental – Receptionist – Dental Insurance -
Dental Front Desk
Posted on July 25, 2017 Written by Cathy Allen
- Schedules and Confirms Appointments.
- Requires good telephone techniques.
- Handles patient reception.
- Manages Patient Records.
- Manages Business Records.
- Follows Accounting/Book keeping Procedures.
- Processes Patient Insurance.
- Prepares Written Business Communications.
- Handles Marketing for the Dental Office
Dental Front Desk Jobs Are Also Specialized, These Include:
-
Patient Coordinator and Clinical Coordinator: The patient or
clinical coordinator acts as the liaison between the treatment
coordinator and the patient and/or the dentist and the patient.
After the treatment plan is explained to the patient by either the
dentist or the treatment coordinator, the patient coordinator then
accesses the treatment rooms available that is appropriate for the
procedure then appoints that patient accordingly.
- Treatment Coordinator: A treatment coordinator
acts as the liaison between the dentist and the patient.
- Insurance Specialist: An Insurance Specialist processes
Insurance forms and has the knowledge of dental, medical coding or both.
See Online Training programs for crossing dental to medical coding at
http://www.warschawlearninginstitute.com/showPage.php?pg=DentalworkersContinuingEducation
-
Patient Collections Specials: A Patient Collections
Specialist has the knowledge to contact patients who are delinquent
in payments, sets up payment plans and works directly with outside
collection agencies.
About the Author:
Cathy Allen has written many employment related articles for Dentalworkers.com since year 2000.
Some publications include The Dental Assistant,
The Warschaw Learning Institute’s Newsletter,
the ADAA Educators Newsletter, Business Beat,
the ADAA Student Newsletter and other dental
blogs, newsletters and magazines. Read further
